Infrastructure Support Services

Overview

Downtime can cost your enterprise dearly. So can outdated technology. Your business-critical systems hold the key to profitability and customer experience. Today, always-on IT infrastructure equals an always-on enterprise. Web Empire ensures that you are able to deliver superlative customer experiences with IT infrastructure that stays available and accessible. Whether it’s on-premise, cloud-enabled, or mobile-enabled, we are wired to support the connected enterprise.

Why Web Empire

Web Empire offers flexible and customized infrastructure support solutions to match your business needs. We partner with you in your strategies, while providing insights into the infrastructure, to maintain a high degree of flexibility with our self-service tools. We provide end-to-end support for your servers, desktops, network devices, and business application infrastructure. Our focus areas are clear and we partner with you in achieving your business goals by making your IT infrastructure a catalyst for higher efficiencies and productivity. We ensure a closer alignment of IT and business through higher operational efficiency and process optimization at an optimal cost (through our subscription based OPEX Model) payment structures. Our enterprise-class monitoring and management solution integrates seamlessly across your business units, providing the much needed support across the connected enterprise.

Offerings
  • Infrastructure assessment, design, deployment
  • Virtualization assessment, design, deployment and consolidation
  • Cloud assessment, design, deployment and consolidation
  • Desktop management, IT service desk
  • Mobility consulting, design, development, mobile device management, mobile application management, mobile content management, mobile email management
  • Security monitoring services, device management services and vulnerability management services
Benefits
  • Reduced cost of atleast 30% when compared to traditional outsourcing engagements
  • Over a million infrastructure incidents handled annually
  • IP and proprietary platforms accelerating cloud and mobile enablement of your IT infrastructure
  • Strong alliances with AWS, IBM, Microsoft, VMware and ServiceNow
  • ITIL governed processes ensure strict compliance to standards that are updated on a regular basis
  • Round the clock monitoring and management gives you a 360 degree visibility of your infrastructure
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